SALE CONDITIONS

1. SELLER IDENTITY

Zucchero & c, with legal headquarters in Via del Fornaccio 7/ F-G-H 50012 Bagno a Ripoli (FI) - Italia – VAT number 04317720482 – Telephone +39 055 69 64 27, e-mail posta@zuccheroec.it [ following Zucchero & c ], is seller of goods and products on the online catalogue of the website www.zuccheroec.it [following “Site”]. 

2. ESSENTIAL FEATURES OF THE SERVICE.

Through the website, Zucchero & c offers an online catalogue of sugar and derivates. The following conditions regulate the sale and the supply of Zucchero & c’s Products to the Customer. Sending the purchase form, the Customer accepts the present sale conditions. Zucchero & c reserves the right to change the present general sale conditions after prior notification published on the website. Website and Products can not be construed as an offer to the public but just as a solicitation to the Customer to make an offer. Every order placed by the Customer to Zucchero & c constitues a contract proposal of the first with the effect that it will be bindind on Zucchero & c only upon receipt by the Customer of the notice of acceptance of it.

3. USE OF THE SERVICE

Procedure for Product selection. Before he starts the purchase process, the Customer has to select the products he wants to purchase. For this purpose in the Products details there is a "virtual shopping cart" for the purchase. Clicking on the cart’s icon in correspondence of the chosen article, this is automatically inserted into the cart.This procedure must be repeated for every Product to purchase.

Purchase procedure. Clicking on the “Confirm purchase” icon, the order’s confirmation process begins. Billing data are required. The inserted data of this section will be used at the time of invoicing.The invoice will arrive with the Product on delivery. It is important to verify the correctness of the name of the natural person or of the name of the legal person and of the other provided data(address, postal code, tax code, VATnumber) because these data will be worth to identify appointed person for the purchase of Products. We inform the Customer that billing data and the delivery data of the Products may not coincide: please carefully check the compilation of the provided data.

Payment methods: payment may be made by credit card and Paypal. The system will automatically calculate the total amount of the order including any additional costs and shipping fees.

Price. The total amount of the order is displayed.

Sending the order. To send the order, click on the "Confirm order" icon.

Sending the order. To send the order, click on the “Confirm order” icon. Conclusion of the contract. The contract is concluded with the acceptance of the Customer’s order by Zucchero & c. Acceptance is expressed by confirmation sent to the mail address provided by the Customer. The confirmation message shows the date of the order and a Customer’s Order Number to use for any additional communication with Zucchero & c. This message will show all the Customer’s provided data, the Customer agrees to verify their correctness and to communicate any corrections immediately and not later than 48 working hours after the receipt of the message. As the purchase procedure is concluded, the Customer will arrange to print or save an electronic copy of his order and of its confirmation and to retain the current general conditions of sale. After its conclusion, the contract will be filed in electronic form and its data will be accessible by the personnel that Zucchero & c assigned to its execution or by third parties to implement it. Therefore, by sending the order, the Customer authorizes the use by Zucchero & c of the recorded data for the conclusion and the execution of the Products’ supply. In case of unavailability of the products, Zucchero & c will provide as soon as possible to inform the Customer, reimbursing any sums already paid for the not performed provision without the right of the customer to any compensation or damages.

4. PRICES

All products are described in detail (quality, features, price). Every product’s profile shows the price of sale to the public, VAT included. Additional costs, instead, are not included and if they are due, they will be displayed before confirming th order.

5. RIGHT OF WITHDRAWAL

The exercise of the right of withdrawal by the consumer, being food products, shall be deemed to be excluded for products delivered on a regular basis:

6. COMPLAINTS AND CONTACTS

For any information you can contact: Legal, administrative, sales, logistics headquarters and service center:

Zucchero & c Via del Fornaccio 7/ F-G-H 50012 Bagno a Ripoli (FI) - Italia
Website: www.zuccheroec.it
E-mail for sales information: posta@zuccheroec.it
For complaints send a mail to posta@zuccheroec.it

7. PURCHASES MADE THROUGH PUBLIC ACCESSES

We inform the Customer that Zucchero & c uses “cookies”- or little data files which contain references to information concerning the Customer ‘s username and archived in its fixed server – to improve and facilitate the web surfing by the Customer. For this reason, in case of purchases made via “internet point” or through other access points, we reccommend to the Customer that he cancels the aforementioned cookies and closes the browser at the end of the purchase transaction. In fault, the Customer’s personal data could be viewed by subsequent users.

8. DUTIES OF THE CUSTOMER

The Customer undertakes to not engage any of the following conducts:

  • fake his personal identity
  • transmit any material, in other words, to promote links with obscene, vulgar, fraudolent, libelous, slanderous, threatening, confidential, illegal or differently objectionable content
  • bother, threaten, intimidate, abash or cause difficulties or discomfort to other participants, users, in other words, other natural or legal persons
  • try to transmit anything that is technically dangerous, including for example viruses, “trojan horses”logic bombs, worms, dangerous components or other instruments which can cause destruction or collapse of the support and of the computer system
  • promote chains of letters pyramidal schemes of correspondence or advertising material, send or transmit any kind of unsolicited promotional material or any other form of unsolicited request
  • violate the right to data protection or any other personal right of any natural or legal person
  • implement conducts which can in any way violate the current legislation

The Customer is responsible for the content of any contribution or message posted on the website. The Customer can send only personal data which are strictly functional to the purposes of communication, provided that this purpose is permitted under the present general conditions and what is reported on the website. The Customer must not send his own sensitive data or those of third parties. Any sensitive data, received through the website will be immediately and permanently deleted by Zucchero & c and will not be processed in any way. The Customer can not send any confidential information relating to third parties.

9. COMPETENT COURT

The present general conditions are governed by Italian law. Being understood that the non-applicability of the mandatory provisions of law governing the protection of Consumers, any dispute that is not related to Consumers, but it is connected with these general conditons, will be under the exclusive jurisdiction of the court of Firenze.